Frequently Asked Questions

Our intelligent anomaly detection system continuously monitors your website traffic patterns to identify unusual activity. It learns from your site's historical data to understand what's 'normal' for your website. When it detects significant deviations from these patterns – whether sudden spikes or drops in traffic – it sends immediate alerts so you can investigate and respond quickly.

Currently, alerts and reports can be sent to any email address you specify, regardless of whether they have a Humblytics account. This makes it easy to keep your entire team informed. You can add or remove email recipients at any time through the Site Settings > Email Reports section. There's no limit to the number of email recipients you can add.

Yes you can create public links with set expiry dates.

Yes, you can track HubSpot forms with Humblytics.

Plan switching with Humblytics is designed to be flexible and straightforward. You can upgrade your plan at any time, and changes take effect immediately. If you decide to downgrade, the change will take effect at the start of your next billing cycle. When upgrading, we calculate pro-rated charges based on your remaining billing period. Most importantly, all your historical data is retained regardless of which plan you switch to. As you approach your plan limits, we'll send you an email alert at 75% usage. You'll have a 3-day grace period to upgrade if you exceed your limit before we pause tracking.

Migrating from Google Analytics to Humblytics is a straightforward process that we recommend doing gradually. Start by installing Humblytics alongside your existing Google Analytics implementation. Run both tools in parallel for one to two weeks to ensure you're comfortable with the data you're seeing and to verify accurate tracking. During this period, you can set up any custom events to match your existing Google Analytics configuration. While historical data won't transfer directly from Google Analytics, you can export it for your records before making the complete switch. Once you're confident in your Humblytics setup, you can remove Google Analytics entirely.

Yes you can add up to 5 team members to your account with access to individual sites.

Humblytics currently offers native integration with Webflow and direct support for Framer sites. We're developing a public API for custom integrations, which will be available soon. In the meantime, you can export your data in CSV format for use in other tools and share dashboards via public links. Our custom event tracking works with any platform, allowing you to track specific interactions important to your business.

Installing Humblytics is straightforward and varies depending on your platform. For Webflow users, you can connect directly through the Webflow App Store integration with just one click to authorize your site. Once connected, analytics tracking begins automatically. If you're using Framer, you'll need to add the tracking code snippet to your site header through your site settings. For custom websites, simply copy your unique tracking code from the Humblytics dashboard and add it to your site's section. No additional configuration is needed after installation.

Humblytics achieves over 99% accuracy for unique visitor tracking using advanced fingerprinting technology. Instead of relying on cookies, we use a combination of IP address hashing and device characteristics to identify visitors while maintaining their privacy. While you might notice slight variations compared to cookie-based analytics due to the different tracking methodology, our approach eliminates the need for cookie consent banners while maintaining high accuracy.

Humblytics provides comprehensive tracking capabilities without requiring any coding knowledge. You can monitor page views and see real-time visitor data, along with detailed information about traffic sources and geographic distribution. The platform automatically tracks important engagement metrics like scroll depth and session duration. For more detailed insights, you can track form submissions, conversion rates, and specific interactions with buttons and links. Our CMS performance tracking helps you understand which content performs best with your audience. All of this happens automatically once you install Humblytics - no additional configuration required.

Humblytics represents the new wave of privacy-conscious web analytics platforms, offering built-in analytics that prioritize user experience optimization. Designed for businesses that need to collect data while maintaining privacy with cookie-free analytics, it provides a user-friendly interface for gathering valuable insights without navigating complex privacy regulations.

Getting started is simple: visit humblytics.com, click "Start Free Trial" (no credit card required), create your account, and add the tracking script to your website's <head> section. For Webflow users, you can connect directly through the Webflow App Store with one-click authorization.

No. Humblytics stores no cookies or local storage identifiers. Users are anonymized via a one-way hash of IP and device traits, with raw IPs discarded instantly, eliminating the need for consent banners under GDPR.

Humblytics is on the final path to full GDPR compliance. Contact support@humblytics.com to be notified when certification is complete. The platform is designed with privacy-first principles including data encryption in transit and at rest.

Humblytics achieves over 99% accuracy for unique visitor tracking using advanced fingerprinting technology. Instead of cookies, it uses IP address hashing and device characteristics to identify visitors while maintaining privacy.

Add a simple attribute to any HTML element: humblytics="event-name". Events appear in your dashboard under "Clicks" within seconds. No additional code or configuration needed - it's no-code and low-code friendly for platforms like Webflow and Framer.

Create multi-step funnels by mapping page views, clicks, form submissions, or any custom event in a visual flow. You can see conversion metrics at a glance including starting volume, drop-off percentages, overall conversion rate, and per-step value attribution. Funnels support cross-domain tracking.

Create and run A/B tests without coding knowledge. The platform automatically splits traffic between variations and provides real-time results showing performance for each version, including statistical significance calculations. All split-testing logic is built into the main script.

No. Split-testing logic is built into the main Humblytics script. No extra files or libraries needed - one script handles analytics, heatmaps, and A/B testing.

Yes - embedded HubSpot forms are auto-detected. For native HubSpot pages, you need to add the Humblytics script in HubSpot settings. The platform automatically captures form submissions without additional configuration.

Yes you can add up to 5 team members to your account with access to individual sites.

Humblytics' intelligent system continuously monitors your website traffic patterns, learning from historical data to understand what's "normal" for your site. When it detects significant deviations (spikes or drops), it sends immediate alerts so you can investigate and respond quickly.

Yes, you can export data in CSV format. A public REST API for custom integrations is in development. Currently available export options include dashboard sharing via public links and email reports with comprehensive metrics.

If your website experiences downtime during an A/B test, Humblytics will pause data collection until the site is accessible again. The test will resume automatically once your site is back online, and all previously collected data remains intact. You can also manually pause tests from your dashboard if needed.

Yes, you can run multiple A/B tests at the same time on different pages or elements. However, avoid testing overlapping elements on the same page as this can affect statistical validity. Humblytics tracks each experiment independently with separate conversion metrics.

Humblytics uses privacy-friendly fingerprinting to identify unique visitors, but cross-device tracking is limited due to privacy constraints. Each device will be treated as a separate visitor. For more accurate user journey tracking, consider implementing custom user identification through login events.

Yes, you can track cart abandonment by setting up custom events when users add items to cart vs. when they complete checkout. Create a funnel to visualize the drop-off between cart addition and purchase completion.

Geographic data is based on IP address geolocation and is generally accurate to the country level (95%+ accuracy) and city level (70-80% accuracy). The precision depends on the visitor's ISP and network configuration.

Humblytics does not sell or share your analytics data with third parties. The platform uses some third-party services for infrastructure (CDN, hosting) but data remains encrypted and anonymized. See the privacy policy for complete details.

Yes, you can install Humblytics on WordPress multisite networks. Add the tracking script to each site individually, or use a network-wide plugin. Each site will be tracked separately unless you implement cross-domain tracking.

Currently, Humblytics doesn't have specific AMP support. AMP pages have restrictions on custom JavaScript that may prevent the tracking script from functioning properly. This feature is being considered for future development.

All production data is processed and stored on AWS in the US-West (Oregon) region by default. EU-only data residency is on the roadmap—contact support if you require an EU deployment.

Traffic to our ingestion and dashboard endpoints is forced through TLS 1.2+. Collected payloads are immediately written to an encrypted PostgreSQL (Timescale) cluster with disk-level AES-256 encryption. Access is restricted via role-based policies and audited quarterly.

A read-only REST API (v1) is currently in private beta. It supports programmatic export of page-view, click and conversion events plus experiment results. Webhooks for real-time goal completions are on the 2025 roadmap. Email support@humblytics.com to request early access.

Because Humblytics is script-only and does not modify your DOM after load, it has no negative impact on WCAG compliance. All tracking attributes (humblytics="…") live in HTML and are ignored by assistive technologies.

In internal benchmarks, adding the 36 KB async script reduced aggregate Lighthouse performance scores by < 1 point. Because the tag loads after DOMContentLoaded it does not affect First Contentful Paint or CLS.

Very rarely. The CDN domain (cdn.humblytics.com) is not present in the major EasyList/AdGuard filter lists. In edge cases you can self-host the script or proxy requests through your own domain.

Self-hosting is available on the Enterprise tier. We provide a Docker compose bundle (PostgreSQL + collector + dashboard) and assist with setup. Note that cookieless fingerprinting still relies on our license server for model updates.