Frequently Asked Questions
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How do I set up email reports?
Email reports can be configured in just a few steps through your Humblytics dashboard. Navigate to Site Settings > Email Reports to choose your preferred frequency (weekly or monthly) and customize which metrics you'd like included. These reports are automatically formatted for easy sharing with your team and stakeholders. You can add multiple email recipients, making it simple to keep everyone informed about your site's performance.
How does the anomaly detection work?
Our intelligent anomaly detection system continuously monitors your website traffic patterns to identify unusual activity. It learns from your site's historical data to understand what's 'normal' for your website. When it detects significant deviations from these patterns – whether sudden spikes or drops in traffic – it sends immediate alerts so you can investigate and respond quickly.
Who can receive these alerts and reports?
Currently, alerts and reports can be sent to any email address you specify, regardless of whether they have a Humblytics account. This makes it easy to keep your entire team informed. You can add or remove email recipients at any time through the Site Settings > Email Reports section. There's no limit to the number of email recipients you can add.
Can I share my dashboard with others?
Yes you can create public links with set expiry dates.
Can I track HubSpot forms?
Yes, you can track HubSpot forms with Humblytics.
Can I switch between plans?
Plan switching with Humblytics is designed to be flexible and straightforward. You can upgrade your plan at any time, and changes take effect immediately. If you decide to downgrade, the change will take effect at the start of your next billing cycle. When upgrading, we calculate pro-rated charges based on your remaining billing period. Most importantly, all your historical data is retained regardless of which plan you switch to. As you approach your plan limits, we'll send you an email alert at 75% usage. You'll have a 3-day grace period to upgrade if you exceed your limit before we pause tracking.
How do I migrate from Google Analytics to Humblytics?
Migrating from Google Analytics to Humblytics is a straightforward process that we recommend doing gradually. Start by installing Humblytics alongside your existing Google Analytics implementation. Run both tools in parallel for one to two weeks to ensure you're comfortable with the data you're seeing and to verify accurate tracking. During this period, you can set up any custom events to match your existing Google Analytics configuration. While historical data won't transfer directly from Google Analytics, you can export it for your records before making the complete switch. Once you're confident in your Humblytics setup, you can remove Google Analytics entirely.
Can I add team members to my account?
Yes you can add up to 5 team members to your account with access to individual sites.
Does Humblytics integrate with other tools?
Humblytics currently offers native integration with Webflow and direct support for Framer sites. We're developing a public API for custom integrations, which will be available soon. In the meantime, you can export your data in CSV format for use in other tools and share dashboards via public links. Our custom event tracking works with any platform, allowing you to track specific interactions important to your business.
Will Humblytics slow down my website?
No. Humblytics is engineered for minimal performance impact with: * Extremely lightweight script (~36 KB) * Asynchronous loading (won't block page rendering) * Global CDN delivery for fast worldwide performance * No cookies or local storage operations * No noticeable impact on page load times
How do I install Humblytics on my website?
Installing Humblytics is straightforward and varies depending on your platform. For Webflow users, you can connect directly through the Webflow App Store integration with just one click to authorize your site. Once connected, analytics tracking begins automatically. If you're using Framer, you'll need to add the tracking code snippet to your site header through your site settings. For custom websites, simply copy your unique tracking code from the Humblytics dashboard and add it to your site's section. No additional configuration is needed after installation.
How accurate is cookie-free tracking compared to traditional analytics?
Humblytics achieves over 99% accuracy for unique visitor tracking using advanced fingerprinting technology. Instead of relying on cookies, we use a combination of IP address hashing and device characteristics to identify visitors while maintaining their privacy. While you might notice slight variations compared to cookie-based analytics due to the different tracking methodology, our approach eliminates the need for cookie consent banners while maintaining high accuracy.
What exactly can I track with Humblytics?
Humblytics provides comprehensive tracking capabilities without requiring any coding knowledge. You can monitor page views and see real-time visitor data, along with detailed information about traffic sources and geographic distribution. The platform automatically tracks important engagement metrics like scroll depth and session duration. For more detailed insights, you can track form submissions, conversion rates, and specific interactions with buttons and links. Our CMS performance tracking helps you understand which content performs best with your audience. All of this happens automatically once you install Humblytics - no additional configuration required.
What is Humblytics and how is it different from other analytics tools?
Humblytics represents the new wave of privacy-conscious web analytics platforms, offering built-in analytics that prioritize user experience optimization. Designed for businesses that need to collect data while maintaining privacy with cookie-free analytics, it provides a user-friendly interface for gathering valuable insights without navigating complex privacy regulations.
How do I get started with Humblytics?
Getting started is simple: visit humblytics.com, click "Start Free Trial" (no credit card required), create your account, and add the tracking script to your website's <head> section. For Webflow users, you can connect directly through the Webflow App Store with one-click authorization.
Which platforms does Humblytics support?
Humblytics integrates with all major platforms including: * Webflow: Direct integration via App Store * Framer: Add script to site settings * Wix: Settings → Custom Code → Head * Squarespace: Settings → Advanced → Code Injection * WordPress: Header/footer plugins or theme.php * Shopify: Edit theme.liquid file * Custom websites: Add script to HTML head
Do I need a cookie banner or consent prompt with Humblytics?
No. Humblytics stores no cookies or local storage identifiers. Users are anonymized via a one-way hash of IP and device traits, with raw IPs discarded instantly, eliminating the need for consent banners under GDPR.
Is Humblytics GDPR compliant?
Humblytics is on the final path to full GDPR compliance. Contact support@humblytics.com to be notified when certification is complete. The platform is designed with privacy-first principles including data encryption in transit and at rest.
How accurate is cookie-free tracking?
Humblytics achieves over 99% accuracy for unique visitor tracking using advanced fingerprinting technology. Instead of cookies, it uses IP address hashing and device characteristics to identify visitors while maintaining privacy.
What data does Humblytics collect?
Humblytics collects: * Personal data: Name, email, billing details during account creation * Automatic tracking: IP (hashed), location, OS, device metadata * Analytics data: Page views, clicks, form submissions, scroll depth * All data is encrypted and anonymized for privacy compliance
What can I track with Humblytics?
Comprehensive tracking capabilities include: * Page views and real-time visitor data * Traffic sources and geographic distribution * Engagement metrics (scroll depth, session duration) * Form submissions and conversion rates * Button and link interactions * Custom events with simple HTML attributes * CMS performance tracking
How do I set up custom event tracking?
Add a simple attribute to any HTML element: humblytics="event-name". Events appear in your dashboard under "Clicks" within seconds. No additional code or configuration needed - it's no-code and low-code friendly for platforms like Webflow and Framer.
How do heatmaps work in Humblytics?
Heatmaps activate automatically once the base script is installed - no extra code needed. They provide: * Dynamic click density overlays for desktop, tablet, and mobile views * Scroll-depth insights showing where users lose interest * Page-level filtering to compare different layouts or devices * Real-time data without sampling
How do I create funnels in Humblytics?
Create multi-step funnels by mapping page views, clicks, form submissions, or any custom event in a visual flow. You can see conversion metrics at a glance including starting volume, drop-off percentages, overall conversion rate, and per-step value attribution. Funnels support cross-domain tracking.
How do A/B split tests work in Humblytics?
Create and run A/B tests without coding knowledge. The platform automatically splits traffic between variations and provides real-time results showing performance for each version, including statistical significance calculations. All split-testing logic is built into the main script.
How do I set up a split test?
1. Choose Split Testing → Start New Experiment 2. Set your testing goal (conversion events or page destinations) 3. Name your experiment clearly 4. Add variant page URLs (control vs. test versions) 5. Set visitor assignment preferences 6. Apply optional restrictions (geo-targeting, audience filters) 7. Launch the experiment
What types of goals can I set for split tests?
Conversion Goals: Form submissions, click events, page view events, purchase events Page Goals: Reach destination page (internal or external) All goals support both same-domain and cross-domain tracking.
Do I need multiple scripts for A/B tests?
No. Split-testing logic is built into the main Humblytics script. No extra files or libraries needed - one script handles analytics, heatmaps, and A/B testing.
What's the difference between "Allow Visitor Overlap" and "No Visitor Overlap"?
* Allow Visitor Overlap: Assignment happens per session - repeat visitors could see different versions on different visits. Good for high-traffic sites and short tests. * No Visitor Overlap: Assignment happens once per user (sticky) - they always see the same version. Better for brand-sensitive flows and long funnels.
Can I track form submissions from third-party tools?
Yes. Humblytics supports form tracking from: * Typeform (embedded submissions) * HubSpot Forms (auto-detected when embedded) * HubSpot Booking Links * Cal.com (calendar bookings) * Tally.so form submissions * GoHighLevel (automatic tracking) * Custom forms with simple attributes
How does cross-domain tracking work?
Use the domain parameter to track events across multiple domains: window.Humblytics.trackFormSubmission("checkout-form", { domain: "yourmainsite.com", }); This is useful for ecommerce sites with separate checkout domains or multi-domain company setups.
Can I track HubSpot forms automatically?
Yes - embedded HubSpot forms are auto-detected. For native HubSpot pages, you need to add the Humblytics script in HubSpot settings. The platform automatically captures form submissions without additional configuration.
What happens if I exceed my monthly page view limit?
* 75% warning: Email alert when usage hits 75% * 3-day grace period: Tracking continues for three days after exceeding limit * Pause: After grace period, tracking pauses until you upgrade or quota resets All limits apply at the account level across every connected site.
Can I change plans later?
Yes, plan switching is flexible: * Upgrades: Take effect immediately with pro-rated charges * Downgrades: Start next billing cycle with no data loss All historical data is retained regardless of plan changes.
What happens to my data if I cancel?
* Data remains accessible for 30 days for export purposes * Account can be reactivated within 90 days with all historical data intact * After 90 days, data is permanently deleted for privacy and security * Switching to free plan limits you to 1,000 monthly views but retains historical data
Can I add team members to my account?
Yes you can add up to 5 team members to your account with access to individual sites.
How does anomaly detection work?
Humblytics' intelligent system continuously monitors your website traffic patterns, learning from historical data to understand what's "normal" for your site. When it detects significant deviations (spikes or drops), it sends immediate alerts so you can investigate and respond quickly.
How do I migrate from Google Analytics?
Recommended migration process: 1. Install Humblytics alongside GA for 1-2 weeks 2. Map custom events using attributes or small JS helpers 3. Verify accurate tracking and set up events to match your GA configuration 4. Export historical GA data for records 5. Remove GA when comfortable with Humblytics metrics Historical data won't transfer directly, but you can run both tools in parallel during transition.
Can I export my data?
Yes, you can export data in CSV format. A public REST API for custom integrations is in development. Currently available export options include dashboard sharing via public links and email reports with comprehensive metrics.
Does Humblytics integrate with other marketing tools?
Current integrations include: * Native: Webflow, Framer direct support * Third-party services: Stripe, OpenAI, GitHub * Form platforms: Auto-detection for major form providers * Future: Public API in development for custom integrations You can currently share dashboards via public links and export data in CSV format.
What support is available and how do I get help?
Support options include: * Email support: support@humblytics.com with product specialists * Documentation: Comprehensive guides at docs.humblytics.com * Video tutorials: YouTube channel with step-by-step guides * Guides: Platform-specific setup instructions at humblytics.com/guides * Tools: Free calculators and UTM builders The support team provides personalized assistance for setup, troubleshooting, and optimization questions.
What happens if my website goes down during an A/B test?
If your website experiences downtime during an A/B test, Humblytics will pause data collection until the site is accessible again. The test will resume automatically once your site is back online, and all previously collected data remains intact. You can also manually pause tests from your dashboard if needed.
Can I run multiple A/B tests simultaneously?
Yes, you can run multiple A/B tests at the same time on different pages or elements. However, avoid testing overlapping elements on the same page as this can affect statistical validity. Humblytics tracks each experiment independently with separate conversion metrics.
How do I exclude internal traffic from my analytics?
While Humblytics doesn't have a built-in IP exclusion feature yet, you can filter internal traffic by: * Using UTM parameters to identify internal visits * Setting up custom events to separate internal team interactions * Applying audience filters in your funnel analysis to exclude specific traffic sources
What browsers and devices does Humblytics support?
Humblytics works across all modern browsers including Chrome, Firefox, Safari, Edge, and mobile browsers. The script is compatible with: * Desktop computers (Windows, Mac, Linux) * Mobile devices (iOS, Android) * Tablets (iPad, Android tablets) * All major browser versions from the past 5 years
How long does it take for data to appear in my dashboard?
Humblytics provides near real-time data: * Page views: Appear within seconds * Click events: Show up immediately * Form submissions: Tracked instantly * Heatmaps: Update in real-time * A/B test results: Refresh every few minutes
Can I track users across different devices?
Humblytics uses privacy-friendly fingerprinting to identify unique visitors, but cross-device tracking is limited due to privacy constraints. Each device will be treated as a separate visitor. For more accurate user journey tracking, consider implementing custom user identification through login events.
How do I track e-commerce transactions?
Track purchases using the custom event tracking feature: window.Humblytics.trackPurchaseEvent("product-purchase", { value: 99.99, currency: "USD", product: "Product Name" }); You can also set up purchase events as goals in your A/B tests to measure conversion impact.
Can I track abandoned cart events?
Yes, you can track cart abandonment by setting up custom events when users add items to cart vs. when they complete checkout. Create a funnel to visualize the drop-off between cart addition and purchase completion.
How do I measure ROI from my A/B tests?
Set up value attribution in your funnels by: * Assigning monetary values to conversion events * Tracking revenue-generating actions (purchases, sign-ups) * Using the per-step value attribution in funnel analysis * Comparing revenue between test variants
Can I track subscription sign-ups and recurring revenue?
While Humblytics tracks the initial subscription event, it doesn't automatically track recurring revenue. You can: * Track subscription sign-ups as conversion events * Set up custom events for subscription renewals * Use external tools to calculate lifetime value and integrate via custom events
How do I interpret heatmap data effectively?
Heatmap best practices: * Hot spots (red areas): High engagement, popular elements * Cold spots (blue/no color): Low engagement, consider repositioning * Compare heatmaps across device types (desktop vs. mobile) * Use scroll depth data to identify where users lose interest * A/B test changes based on heatmap insights
What's the difference between unique visitors and page views?
* Unique visitors: Individual users (identified by device fingerprinting) * Page views: Total number of pages loaded, including repeat visits * Sessions: Groups of interactions within a time period * Bounce rate: Percentage of single-page sessions
How accurate is the geographic data?
Geographic data is based on IP address geolocation and is generally accurate to the country level (95%+ accuracy) and city level (70-80% accuracy). The precision depends on the visitor's ISP and network configuration.
Can I create custom segments for analysis?
Currently, Humblytics offers basic filtering options. More advanced segmentation features are in development. You can segment data by: * Device type (desktop, mobile, tablet) * Traffic source (direct, referral, search) * Geographic location * Time periods
How do I track user engagement over time?
Monitor engagement through: * Session duration: How long users stay on your site * Scroll depth: How far users scroll on pages * Click events: Interactions with specific elements * Return visitor patterns: Frequency of visits * Funnel progression: Movement through conversion steps
How long does Humblytics store my data?
Data retention varies by plan and cancellation status: * Active accounts: Data retained indefinitely * Cancelled accounts: 30 days access, 90 days total retention * Free plan: Access to historical data with 1,000 monthly view limit
Can visitors opt out of tracking?
Since Humblytics doesn't use cookies or persistent identifiers, traditional opt-out mechanisms aren't necessary. However, you can: * Respect Do Not Track browser settings * Implement custom opt-out functionality using JavaScript * Provide transparency about data collection in your privacy policy
Is my data shared with third parties?
Humblytics does not sell or share your analytics data with third parties. The platform uses some third-party services for infrastructure (CDN, hosting) but data remains encrypted and anonymized. See the privacy policy for complete details.
How do I ensure CCPA compliance?
Humblytics' cookie-free approach helps with CCPA compliance: * No personal identifiers are stored * Data is anonymized through hashing * Users aren't tracked across sites * You can implement data deletion requests if needed
How do I set up Humblytics on a single-page application (SPA)?
For SPAs (React, Vue, Angular), you'll need to manually trigger page view events on route changes: // Call this on route changes window.Humblytics.trackPageView(); The initial script installation remains the same in your index.html.
Can I use Humblytics with WordPress multisite?
Yes, you can install Humblytics on WordPress multisite networks. Add the tracking script to each site individually, or use a network-wide plugin. Each site will be tracked separately unless you implement cross-domain tracking.
Does Humblytics work with AMP pages?
Currently, Humblytics doesn't have specific AMP support. AMP pages have restrictions on custom JavaScript that may prevent the tracking script from functioning properly. This feature is being considered for future development.
How do I track form submissions in iframes?
For forms in iframes (like embedded Typeform), you can: * Use the platform-specific tracking instructions (Typeform, HubSpot, etc.) * Implement cross-domain tracking if you control the iframe content * Use postMessage API to communicate between iframe and parent page
What's the minimum traffic needed for reliable A/B test results?
For statistically significant results, you typically need: * Minimum: 100-200 conversions per variant * Recommended: 1,000+ visitors per variant * Duration: At least 1-2 weeks to account for weekly patterns * Use Humblytics' A/B testing calculator to determine ideal sample sizes
How often should I check my A/B test results?
Best practices for monitoring tests: * Daily monitoring: Track progress but avoid making decisions * Weekly reviews: Assess trends and statistical significance * Decision point: Wait for statistical significance before concluding * Avoid: Stopping tests early based on initial results
What elements should I A/B test first?
High-impact elements to test: * Headlines: Main value propositions * Call-to-action buttons: Text, color, placement * Hero images: Product shots vs. lifestyle images * Form fields: Number and types of fields required * Pricing presentation: Layout and emphasis
How do I improve my website's conversion rate using Humblytics data?
Conversion optimization workflow: 1. Analyze heatmaps to identify low-engagement areas 2. Review funnel data to find drop-off points 3. Test hypotheses with A/B experiments 4. Monitor form analytics to optimize lead capture 5. Use click data to optimize navigation and CTAs
Where are Humblytics servers located and is my data geo-fenced?
All production data is processed and stored on AWS in the US-West (Oregon) region by default. EU-only data residency is on the roadmap—contact support if you require an EU deployment.
How is my data protected in transit and at rest?
Traffic to our ingestion and dashboard endpoints is forced through TLS 1.2+. Collected payloads are immediately written to an encrypted PostgreSQL (Timescale) cluster with disk-level AES-256 encryption. Access is restricted via role-based policies and audited quarterly.
Is there an API or webhook option for pulling raw events?
A read-only REST API (v1) is currently in private beta. It supports programmatic export of page-view, click and conversion events plus experiment results. Webhooks for real-time goal completions are on the 2025 roadmap. Email support@humblytics.com to request early access.
How do I make my site accessible while running Humblytics?
Because Humblytics is script-only and does not modify your DOM after load, it has no negative impact on WCAG compliance. All tracking attributes (humblytics="…") live in HTML and are ignored by assistive technologies.
What Lighthouse score impact can I expect after installing Humblytics?
In internal benchmarks, adding the 36 KB async script reduced aggregate Lighthouse performance scores by < 1 point. Because the tag loads after DOMContentLoaded it does not affect First Contentful Paint or CLS.
Does the script get blocked by ad-blockers?
Very rarely. The CDN domain (cdn.humblytics.com) is not present in the major EasyList/AdGuard filter lists. In edge cases you can self-host the script or proxy requests through your own domain.
Can I self-host Humblytics for regulatory reasons?
Self-hosting is available on the Enterprise tier. We provide a Docker compose bundle (PostgreSQL + collector + dashboard) and assist with setup. Note that cookieless fingerprinting still relies on our license server for model updates.
How do I set up email reports?
Email reports can be configured in just a few steps through your Humblytics dashboard. Navigate to Site Settings > Email Reports to choose your preferred frequency (weekly or monthly) and customize which metrics you'd like included. These reports are automatically formatted for easy sharing with your team and stakeholders. You can add multiple email recipients, making it simple to keep everyone informed about your site's performance.
How does the anomaly detection work?
Our intelligent anomaly detection system continuously monitors your website traffic patterns to identify unusual activity. It learns from your site's historical data to understand what's 'normal' for your website. When it detects significant deviations from these patterns – whether sudden spikes or drops in traffic – it sends immediate alerts so you can investigate and respond quickly.
Who can receive these alerts and reports?
Currently, alerts and reports can be sent to any email address you specify, regardless of whether they have a Humblytics account. This makes it easy to keep your entire team informed. You can add or remove email recipients at any time through the Site Settings > Email Reports section. There's no limit to the number of email recipients you can add.
Can I share my dashboard with others?
Yes you can create public links with set expiry dates.
Can I track HubSpot forms?
Yes, you can track HubSpot forms with Humblytics.
Can I switch between plans?
Plan switching with Humblytics is designed to be flexible and straightforward. You can upgrade your plan at any time, and changes take effect immediately. If you decide to downgrade, the change will take effect at the start of your next billing cycle. When upgrading, we calculate pro-rated charges based on your remaining billing period. Most importantly, all your historical data is retained regardless of which plan you switch to. As you approach your plan limits, we'll send you an email alert at 75% usage. You'll have a 3-day grace period to upgrade if you exceed your limit before we pause tracking.
How do I migrate from Google Analytics to Humblytics?
Migrating from Google Analytics to Humblytics is a straightforward process that we recommend doing gradually. Start by installing Humblytics alongside your existing Google Analytics implementation. Run both tools in parallel for one to two weeks to ensure you're comfortable with the data you're seeing and to verify accurate tracking. During this period, you can set up any custom events to match your existing Google Analytics configuration. While historical data won't transfer directly from Google Analytics, you can export it for your records before making the complete switch. Once you're confident in your Humblytics setup, you can remove Google Analytics entirely.
Can I add team members to my account?
Yes you can add up to 5 team members to your account with access to individual sites.
Does Humblytics integrate with other tools?
Humblytics currently offers native integration with Webflow and direct support for Framer sites. We're developing a public API for custom integrations, which will be available soon. In the meantime, you can export your data in CSV format for use in other tools and share dashboards via public links. Our custom event tracking works with any platform, allowing you to track specific interactions important to your business.
Will Humblytics slow down my website?
No. Humblytics is engineered for minimal performance impact with: * Extremely lightweight script (~36 KB) * Asynchronous loading (won't block page rendering) * Global CDN delivery for fast worldwide performance * No cookies or local storage operations * No noticeable impact on page load times
How do I install Humblytics on my website?
Installing Humblytics is straightforward and varies depending on your platform. For Webflow users, you can connect directly through the Webflow App Store integration with just one click to authorize your site. Once connected, analytics tracking begins automatically. If you're using Framer, you'll need to add the tracking code snippet to your site header through your site settings. For custom websites, simply copy your unique tracking code from the Humblytics dashboard and add it to your site's section. No additional configuration is needed after installation.
How accurate is cookie-free tracking compared to traditional analytics?
Humblytics achieves over 99% accuracy for unique visitor tracking using advanced fingerprinting technology. Instead of relying on cookies, we use a combination of IP address hashing and device characteristics to identify visitors while maintaining their privacy. While you might notice slight variations compared to cookie-based analytics due to the different tracking methodology, our approach eliminates the need for cookie consent banners while maintaining high accuracy.
What exactly can I track with Humblytics?
Humblytics provides comprehensive tracking capabilities without requiring any coding knowledge. You can monitor page views and see real-time visitor data, along with detailed information about traffic sources and geographic distribution. The platform automatically tracks important engagement metrics like scroll depth and session duration. For more detailed insights, you can track form submissions, conversion rates, and specific interactions with buttons and links. Our CMS performance tracking helps you understand which content performs best with your audience. All of this happens automatically once you install Humblytics - no additional configuration required.
What is Humblytics and how is it different from other analytics tools?
Humblytics represents the new wave of privacy-conscious web analytics platforms, offering built-in analytics that prioritize user experience optimization. Designed for businesses that need to collect data while maintaining privacy with cookie-free analytics, it provides a user-friendly interface for gathering valuable insights without navigating complex privacy regulations.
How do I get started with Humblytics?
Getting started is simple: visit humblytics.com, click "Start Free Trial" (no credit card required), create your account, and add the tracking script to your website's <head> section. For Webflow users, you can connect directly through the Webflow App Store with one-click authorization.
Which platforms does Humblytics support?
Humblytics integrates with all major platforms including: * Webflow: Direct integration via App Store * Framer: Add script to site settings * Wix: Settings → Custom Code → Head * Squarespace: Settings → Advanced → Code Injection * WordPress: Header/footer plugins or theme.php * Shopify: Edit theme.liquid file * Custom websites: Add script to HTML head
Do I need a cookie banner or consent prompt with Humblytics?
No. Humblytics stores no cookies or local storage identifiers. Users are anonymized via a one-way hash of IP and device traits, with raw IPs discarded instantly, eliminating the need for consent banners under GDPR.
Is Humblytics GDPR compliant?
Humblytics is on the final path to full GDPR compliance. Contact support@humblytics.com to be notified when certification is complete. The platform is designed with privacy-first principles including data encryption in transit and at rest.
How accurate is cookie-free tracking?
Humblytics achieves over 99% accuracy for unique visitor tracking using advanced fingerprinting technology. Instead of cookies, it uses IP address hashing and device characteristics to identify visitors while maintaining privacy.
What data does Humblytics collect?
Humblytics collects: * Personal data: Name, email, billing details during account creation * Automatic tracking: IP (hashed), location, OS, device metadata * Analytics data: Page views, clicks, form submissions, scroll depth * All data is encrypted and anonymized for privacy compliance
What can I track with Humblytics?
Comprehensive tracking capabilities include: * Page views and real-time visitor data * Traffic sources and geographic distribution * Engagement metrics (scroll depth, session duration) * Form submissions and conversion rates * Button and link interactions * Custom events with simple HTML attributes * CMS performance tracking
How do I set up custom event tracking?
Add a simple attribute to any HTML element: humblytics="event-name". Events appear in your dashboard under "Clicks" within seconds. No additional code or configuration needed - it's no-code and low-code friendly for platforms like Webflow and Framer.
How do heatmaps work in Humblytics?
Heatmaps activate automatically once the base script is installed - no extra code needed. They provide: * Dynamic click density overlays for desktop, tablet, and mobile views * Scroll-depth insights showing where users lose interest * Page-level filtering to compare different layouts or devices * Real-time data without sampling
How do I create funnels in Humblytics?
Create multi-step funnels by mapping page views, clicks, form submissions, or any custom event in a visual flow. You can see conversion metrics at a glance including starting volume, drop-off percentages, overall conversion rate, and per-step value attribution. Funnels support cross-domain tracking.
How do A/B split tests work in Humblytics?
Create and run A/B tests without coding knowledge. The platform automatically splits traffic between variations and provides real-time results showing performance for each version, including statistical significance calculations. All split-testing logic is built into the main script.
How do I set up a split test?
1. Choose Split Testing → Start New Experiment 2. Set your testing goal (conversion events or page destinations) 3. Name your experiment clearly 4. Add variant page URLs (control vs. test versions) 5. Set visitor assignment preferences 6. Apply optional restrictions (geo-targeting, audience filters) 7. Launch the experiment
What types of goals can I set for split tests?
Conversion Goals: Form submissions, click events, page view events, purchase events Page Goals: Reach destination page (internal or external) All goals support both same-domain and cross-domain tracking.
Do I need multiple scripts for A/B tests?
No. Split-testing logic is built into the main Humblytics script. No extra files or libraries needed - one script handles analytics, heatmaps, and A/B testing.
What's the difference between "Allow Visitor Overlap" and "No Visitor Overlap"?
* Allow Visitor Overlap: Assignment happens per session - repeat visitors could see different versions on different visits. Good for high-traffic sites and short tests. * No Visitor Overlap: Assignment happens once per user (sticky) - they always see the same version. Better for brand-sensitive flows and long funnels.
Can I track form submissions from third-party tools?
Yes. Humblytics supports form tracking from: * Typeform (embedded submissions) * HubSpot Forms (auto-detected when embedded) * HubSpot Booking Links * Cal.com (calendar bookings) * Tally.so form submissions * GoHighLevel (automatic tracking) * Custom forms with simple attributes
How does cross-domain tracking work?
Use the domain parameter to track events across multiple domains: window.Humblytics.trackFormSubmission("checkout-form", { domain: "yourmainsite.com", }); This is useful for ecommerce sites with separate checkout domains or multi-domain company setups.
Can I track HubSpot forms automatically?
Yes - embedded HubSpot forms are auto-detected. For native HubSpot pages, you need to add the Humblytics script in HubSpot settings. The platform automatically captures form submissions without additional configuration.
What happens if I exceed my monthly page view limit?
* 75% warning: Email alert when usage hits 75% * 3-day grace period: Tracking continues for three days after exceeding limit * Pause: After grace period, tracking pauses until you upgrade or quota resets All limits apply at the account level across every connected site.
Can I change plans later?
Yes, plan switching is flexible: * Upgrades: Take effect immediately with pro-rated charges * Downgrades: Start next billing cycle with no data loss All historical data is retained regardless of plan changes.
What happens to my data if I cancel?
* Data remains accessible for 30 days for export purposes * Account can be reactivated within 90 days with all historical data intact * After 90 days, data is permanently deleted for privacy and security * Switching to free plan limits you to 1,000 monthly views but retains historical data
Can I add team members to my account?
Yes you can add up to 5 team members to your account with access to individual sites.
How does anomaly detection work?
Humblytics' intelligent system continuously monitors your website traffic patterns, learning from historical data to understand what's "normal" for your site. When it detects significant deviations (spikes or drops), it sends immediate alerts so you can investigate and respond quickly.
How do I migrate from Google Analytics?
Recommended migration process: 1. Install Humblytics alongside GA for 1-2 weeks 2. Map custom events using attributes or small JS helpers 3. Verify accurate tracking and set up events to match your GA configuration 4. Export historical GA data for records 5. Remove GA when comfortable with Humblytics metrics Historical data won't transfer directly, but you can run both tools in parallel during transition.
Can I export my data?
Yes, you can export data in CSV format. A public REST API for custom integrations is in development. Currently available export options include dashboard sharing via public links and email reports with comprehensive metrics.
Does Humblytics integrate with other marketing tools?
Current integrations include: * Native: Webflow, Framer direct support * Third-party services: Stripe, OpenAI, GitHub * Form platforms: Auto-detection for major form providers * Future: Public API in development for custom integrations You can currently share dashboards via public links and export data in CSV format.
What support is available and how do I get help?
Support options include: * Email support: support@humblytics.com with product specialists * Documentation: Comprehensive guides at docs.humblytics.com * Video tutorials: YouTube channel with step-by-step guides * Guides: Platform-specific setup instructions at humblytics.com/guides * Tools: Free calculators and UTM builders The support team provides personalized assistance for setup, troubleshooting, and optimization questions.
What happens if my website goes down during an A/B test?
If your website experiences downtime during an A/B test, Humblytics will pause data collection until the site is accessible again. The test will resume automatically once your site is back online, and all previously collected data remains intact. You can also manually pause tests from your dashboard if needed.
Can I run multiple A/B tests simultaneously?
Yes, you can run multiple A/B tests at the same time on different pages or elements. However, avoid testing overlapping elements on the same page as this can affect statistical validity. Humblytics tracks each experiment independently with separate conversion metrics.
How do I exclude internal traffic from my analytics?
While Humblytics doesn't have a built-in IP exclusion feature yet, you can filter internal traffic by: * Using UTM parameters to identify internal visits * Setting up custom events to separate internal team interactions * Applying audience filters in your funnel analysis to exclude specific traffic sources
What browsers and devices does Humblytics support?
Humblytics works across all modern browsers including Chrome, Firefox, Safari, Edge, and mobile browsers. The script is compatible with: * Desktop computers (Windows, Mac, Linux) * Mobile devices (iOS, Android) * Tablets (iPad, Android tablets) * All major browser versions from the past 5 years
How long does it take for data to appear in my dashboard?
Humblytics provides near real-time data: * Page views: Appear within seconds * Click events: Show up immediately * Form submissions: Tracked instantly * Heatmaps: Update in real-time * A/B test results: Refresh every few minutes
Can I track users across different devices?
Humblytics uses privacy-friendly fingerprinting to identify unique visitors, but cross-device tracking is limited due to privacy constraints. Each device will be treated as a separate visitor. For more accurate user journey tracking, consider implementing custom user identification through login events.
How do I track e-commerce transactions?
Track purchases using the custom event tracking feature: window.Humblytics.trackPurchaseEvent("product-purchase", { value: 99.99, currency: "USD", product: "Product Name" }); You can also set up purchase events as goals in your A/B tests to measure conversion impact.
Can I track abandoned cart events?
Yes, you can track cart abandonment by setting up custom events when users add items to cart vs. when they complete checkout. Create a funnel to visualize the drop-off between cart addition and purchase completion.
How do I measure ROI from my A/B tests?
Set up value attribution in your funnels by: * Assigning monetary values to conversion events * Tracking revenue-generating actions (purchases, sign-ups) * Using the per-step value attribution in funnel analysis * Comparing revenue between test variants
Can I track subscription sign-ups and recurring revenue?
While Humblytics tracks the initial subscription event, it doesn't automatically track recurring revenue. You can: * Track subscription sign-ups as conversion events * Set up custom events for subscription renewals * Use external tools to calculate lifetime value and integrate via custom events
How do I interpret heatmap data effectively?
Heatmap best practices: * Hot spots (red areas): High engagement, popular elements * Cold spots (blue/no color): Low engagement, consider repositioning * Compare heatmaps across device types (desktop vs. mobile) * Use scroll depth data to identify where users lose interest * A/B test changes based on heatmap insights
What's the difference between unique visitors and page views?
* Unique visitors: Individual users (identified by device fingerprinting) * Page views: Total number of pages loaded, including repeat visits * Sessions: Groups of interactions within a time period * Bounce rate: Percentage of single-page sessions
How accurate is the geographic data?
Geographic data is based on IP address geolocation and is generally accurate to the country level (95%+ accuracy) and city level (70-80% accuracy). The precision depends on the visitor's ISP and network configuration.
Can I create custom segments for analysis?
Currently, Humblytics offers basic filtering options. More advanced segmentation features are in development. You can segment data by: * Device type (desktop, mobile, tablet) * Traffic source (direct, referral, search) * Geographic location * Time periods
How do I track user engagement over time?
Monitor engagement through: * Session duration: How long users stay on your site * Scroll depth: How far users scroll on pages * Click events: Interactions with specific elements * Return visitor patterns: Frequency of visits * Funnel progression: Movement through conversion steps
How long does Humblytics store my data?
Data retention varies by plan and cancellation status: * Active accounts: Data retained indefinitely * Cancelled accounts: 30 days access, 90 days total retention * Free plan: Access to historical data with 1,000 monthly view limit
Can visitors opt out of tracking?
Since Humblytics doesn't use cookies or persistent identifiers, traditional opt-out mechanisms aren't necessary. However, you can: * Respect Do Not Track browser settings * Implement custom opt-out functionality using JavaScript * Provide transparency about data collection in your privacy policy
Is my data shared with third parties?
Humblytics does not sell or share your analytics data with third parties. The platform uses some third-party services for infrastructure (CDN, hosting) but data remains encrypted and anonymized. See the privacy policy for complete details.
How do I ensure CCPA compliance?
Humblytics' cookie-free approach helps with CCPA compliance: * No personal identifiers are stored * Data is anonymized through hashing * Users aren't tracked across sites * You can implement data deletion requests if needed
How do I set up Humblytics on a single-page application (SPA)?
For SPAs (React, Vue, Angular), you'll need to manually trigger page view events on route changes: // Call this on route changes window.Humblytics.trackPageView(); The initial script installation remains the same in your index.html.
Can I use Humblytics with WordPress multisite?
Yes, you can install Humblytics on WordPress multisite networks. Add the tracking script to each site individually, or use a network-wide plugin. Each site will be tracked separately unless you implement cross-domain tracking.
Does Humblytics work with AMP pages?
Currently, Humblytics doesn't have specific AMP support. AMP pages have restrictions on custom JavaScript that may prevent the tracking script from functioning properly. This feature is being considered for future development.
How do I track form submissions in iframes?
For forms in iframes (like embedded Typeform), you can: * Use the platform-specific tracking instructions (Typeform, HubSpot, etc.) * Implement cross-domain tracking if you control the iframe content * Use postMessage API to communicate between iframe and parent page
What's the minimum traffic needed for reliable A/B test results?
For statistically significant results, you typically need: * Minimum: 100-200 conversions per variant * Recommended: 1,000+ visitors per variant * Duration: At least 1-2 weeks to account for weekly patterns * Use Humblytics' A/B testing calculator to determine ideal sample sizes
How often should I check my A/B test results?
Best practices for monitoring tests: * Daily monitoring: Track progress but avoid making decisions * Weekly reviews: Assess trends and statistical significance * Decision point: Wait for statistical significance before concluding * Avoid: Stopping tests early based on initial results
What elements should I A/B test first?
High-impact elements to test: * Headlines: Main value propositions * Call-to-action buttons: Text, color, placement * Hero images: Product shots vs. lifestyle images * Form fields: Number and types of fields required * Pricing presentation: Layout and emphasis
How do I improve my website's conversion rate using Humblytics data?
Conversion optimization workflow: 1. Analyze heatmaps to identify low-engagement areas 2. Review funnel data to find drop-off points 3. Test hypotheses with A/B experiments 4. Monitor form analytics to optimize lead capture 5. Use click data to optimize navigation and CTAs
Where are Humblytics servers located and is my data geo-fenced?
All production data is processed and stored on AWS in the US-West (Oregon) region by default. EU-only data residency is on the roadmap—contact support if you require an EU deployment.
How is my data protected in transit and at rest?
Traffic to our ingestion and dashboard endpoints is forced through TLS 1.2+. Collected payloads are immediately written to an encrypted PostgreSQL (Timescale) cluster with disk-level AES-256 encryption. Access is restricted via role-based policies and audited quarterly.
Is there an API or webhook option for pulling raw events?
A read-only REST API (v1) is currently in private beta. It supports programmatic export of page-view, click and conversion events plus experiment results. Webhooks for real-time goal completions are on the 2025 roadmap. Email support@humblytics.com to request early access.
How do I make my site accessible while running Humblytics?
Because Humblytics is script-only and does not modify your DOM after load, it has no negative impact on WCAG compliance. All tracking attributes (humblytics="…") live in HTML and are ignored by assistive technologies.
What Lighthouse score impact can I expect after installing Humblytics?
In internal benchmarks, adding the 36 KB async script reduced aggregate Lighthouse performance scores by < 1 point. Because the tag loads after DOMContentLoaded it does not affect First Contentful Paint or CLS.
Does the script get blocked by ad-blockers?
Very rarely. The CDN domain (cdn.humblytics.com) is not present in the major EasyList/AdGuard filter lists. In edge cases you can self-host the script or proxy requests through your own domain.
Can I self-host Humblytics for regulatory reasons?
Self-hosting is available on the Enterprise tier. We provide a Docker compose bundle (PostgreSQL + collector + dashboard) and assist with setup. Note that cookieless fingerprinting still relies on our license server for model updates.
How do I set up email reports?
Email reports can be configured in just a few steps through your Humblytics dashboard. Navigate to Site Settings > Email Reports to choose your preferred frequency (weekly or monthly) and customize which metrics you'd like included. These reports are automatically formatted for easy sharing with your team and stakeholders. You can add multiple email recipients, making it simple to keep everyone informed about your site's performance.
How does the anomaly detection work?
Our intelligent anomaly detection system continuously monitors your website traffic patterns to identify unusual activity. It learns from your site's historical data to understand what's 'normal' for your website. When it detects significant deviations from these patterns – whether sudden spikes or drops in traffic – it sends immediate alerts so you can investigate and respond quickly.
Who can receive these alerts and reports?
Currently, alerts and reports can be sent to any email address you specify, regardless of whether they have a Humblytics account. This makes it easy to keep your entire team informed. You can add or remove email recipients at any time through the Site Settings > Email Reports section. There's no limit to the number of email recipients you can add.
Can I share my dashboard with others?
Yes you can create public links with set expiry dates.
Can I track HubSpot forms?
Yes, you can track HubSpot forms with Humblytics.
Can I switch between plans?
Plan switching with Humblytics is designed to be flexible and straightforward. You can upgrade your plan at any time, and changes take effect immediately. If you decide to downgrade, the change will take effect at the start of your next billing cycle. When upgrading, we calculate pro-rated charges based on your remaining billing period. Most importantly, all your historical data is retained regardless of which plan you switch to. As you approach your plan limits, we'll send you an email alert at 75% usage. You'll have a 3-day grace period to upgrade if you exceed your limit before we pause tracking.
How do I migrate from Google Analytics to Humblytics?
Migrating from Google Analytics to Humblytics is a straightforward process that we recommend doing gradually. Start by installing Humblytics alongside your existing Google Analytics implementation. Run both tools in parallel for one to two weeks to ensure you're comfortable with the data you're seeing and to verify accurate tracking. During this period, you can set up any custom events to match your existing Google Analytics configuration. While historical data won't transfer directly from Google Analytics, you can export it for your records before making the complete switch. Once you're confident in your Humblytics setup, you can remove Google Analytics entirely.
Can I add team members to my account?
Yes you can add up to 5 team members to your account with access to individual sites.
Does Humblytics integrate with other tools?
Humblytics currently offers native integration with Webflow and direct support for Framer sites. We're developing a public API for custom integrations, which will be available soon. In the meantime, you can export your data in CSV format for use in other tools and share dashboards via public links. Our custom event tracking works with any platform, allowing you to track specific interactions important to your business.
Will Humblytics slow down my website?
No. Humblytics is engineered for minimal performance impact with: * Extremely lightweight script (~36 KB) * Asynchronous loading (won't block page rendering) * Global CDN delivery for fast worldwide performance * No cookies or local storage operations * No noticeable impact on page load times
How do I install Humblytics on my website?
Installing Humblytics is straightforward and varies depending on your platform. For Webflow users, you can connect directly through the Webflow App Store integration with just one click to authorize your site. Once connected, analytics tracking begins automatically. If you're using Framer, you'll need to add the tracking code snippet to your site header through your site settings. For custom websites, simply copy your unique tracking code from the Humblytics dashboard and add it to your site's section. No additional configuration is needed after installation.
How accurate is cookie-free tracking compared to traditional analytics?
Humblytics achieves over 99% accuracy for unique visitor tracking using advanced fingerprinting technology. Instead of relying on cookies, we use a combination of IP address hashing and device characteristics to identify visitors while maintaining their privacy. While you might notice slight variations compared to cookie-based analytics due to the different tracking methodology, our approach eliminates the need for cookie consent banners while maintaining high accuracy.
What exactly can I track with Humblytics?
Humblytics provides comprehensive tracking capabilities without requiring any coding knowledge. You can monitor page views and see real-time visitor data, along with detailed information about traffic sources and geographic distribution. The platform automatically tracks important engagement metrics like scroll depth and session duration. For more detailed insights, you can track form submissions, conversion rates, and specific interactions with buttons and links. Our CMS performance tracking helps you understand which content performs best with your audience. All of this happens automatically once you install Humblytics - no additional configuration required.
What is Humblytics and how is it different from other analytics tools?
Humblytics represents the new wave of privacy-conscious web analytics platforms, offering built-in analytics that prioritize user experience optimization. Designed for businesses that need to collect data while maintaining privacy with cookie-free analytics, it provides a user-friendly interface for gathering valuable insights without navigating complex privacy regulations.
How do I get started with Humblytics?
Getting started is simple: visit humblytics.com, click "Start Free Trial" (no credit card required), create your account, and add the tracking script to your website's <head> section. For Webflow users, you can connect directly through the Webflow App Store with one-click authorization.
Which platforms does Humblytics support?
Humblytics integrates with all major platforms including: * Webflow: Direct integration via App Store * Framer: Add script to site settings * Wix: Settings → Custom Code → Head * Squarespace: Settings → Advanced → Code Injection * WordPress: Header/footer plugins or theme.php * Shopify: Edit theme.liquid file * Custom websites: Add script to HTML head
Do I need a cookie banner or consent prompt with Humblytics?
No. Humblytics stores no cookies or local storage identifiers. Users are anonymized via a one-way hash of IP and device traits, with raw IPs discarded instantly, eliminating the need for consent banners under GDPR.
Is Humblytics GDPR compliant?
Humblytics is on the final path to full GDPR compliance. Contact support@humblytics.com to be notified when certification is complete. The platform is designed with privacy-first principles including data encryption in transit and at rest.
How accurate is cookie-free tracking?
Humblytics achieves over 99% accuracy for unique visitor tracking using advanced fingerprinting technology. Instead of cookies, it uses IP address hashing and device characteristics to identify visitors while maintaining privacy.
What data does Humblytics collect?
Humblytics collects: * Personal data: Name, email, billing details during account creation * Automatic tracking: IP (hashed), location, OS, device metadata * Analytics data: Page views, clicks, form submissions, scroll depth * All data is encrypted and anonymized for privacy compliance
What can I track with Humblytics?
Comprehensive tracking capabilities include: * Page views and real-time visitor data * Traffic sources and geographic distribution * Engagement metrics (scroll depth, session duration) * Form submissions and conversion rates * Button and link interactions * Custom events with simple HTML attributes * CMS performance tracking
How do I set up custom event tracking?
Add a simple attribute to any HTML element: humblytics="event-name". Events appear in your dashboard under "Clicks" within seconds. No additional code or configuration needed - it's no-code and low-code friendly for platforms like Webflow and Framer.
How do heatmaps work in Humblytics?
Heatmaps activate automatically once the base script is installed - no extra code needed. They provide: * Dynamic click density overlays for desktop, tablet, and mobile views * Scroll-depth insights showing where users lose interest * Page-level filtering to compare different layouts or devices * Real-time data without sampling
How do I create funnels in Humblytics?
Create multi-step funnels by mapping page views, clicks, form submissions, or any custom event in a visual flow. You can see conversion metrics at a glance including starting volume, drop-off percentages, overall conversion rate, and per-step value attribution. Funnels support cross-domain tracking.
How do A/B split tests work in Humblytics?
Create and run A/B tests without coding knowledge. The platform automatically splits traffic between variations and provides real-time results showing performance for each version, including statistical significance calculations. All split-testing logic is built into the main script.
How do I set up a split test?
1. Choose Split Testing → Start New Experiment 2. Set your testing goal (conversion events or page destinations) 3. Name your experiment clearly 4. Add variant page URLs (control vs. test versions) 5. Set visitor assignment preferences 6. Apply optional restrictions (geo-targeting, audience filters) 7. Launch the experiment
What types of goals can I set for split tests?
Conversion Goals: Form submissions, click events, page view events, purchase events Page Goals: Reach destination page (internal or external) All goals support both same-domain and cross-domain tracking.
Do I need multiple scripts for A/B tests?
No. Split-testing logic is built into the main Humblytics script. No extra files or libraries needed - one script handles analytics, heatmaps, and A/B testing.
What's the difference between "Allow Visitor Overlap" and "No Visitor Overlap"?
* Allow Visitor Overlap: Assignment happens per session - repeat visitors could see different versions on different visits. Good for high-traffic sites and short tests. * No Visitor Overlap: Assignment happens once per user (sticky) - they always see the same version. Better for brand-sensitive flows and long funnels.
Can I track form submissions from third-party tools?
Yes. Humblytics supports form tracking from: * Typeform (embedded submissions) * HubSpot Forms (auto-detected when embedded) * HubSpot Booking Links * Cal.com (calendar bookings) * Tally.so form submissions * GoHighLevel (automatic tracking) * Custom forms with simple attributes
How does cross-domain tracking work?
Use the domain parameter to track events across multiple domains: window.Humblytics.trackFormSubmission("checkout-form", { domain: "yourmainsite.com", }); This is useful for ecommerce sites with separate checkout domains or multi-domain company setups.
Can I track HubSpot forms automatically?
Yes - embedded HubSpot forms are auto-detected. For native HubSpot pages, you need to add the Humblytics script in HubSpot settings. The platform automatically captures form submissions without additional configuration.
What happens if I exceed my monthly page view limit?
* 75% warning: Email alert when usage hits 75% * 3-day grace period: Tracking continues for three days after exceeding limit * Pause: After grace period, tracking pauses until you upgrade or quota resets All limits apply at the account level across every connected site.
Can I change plans later?
Yes, plan switching is flexible: * Upgrades: Take effect immediately with pro-rated charges * Downgrades: Start next billing cycle with no data loss All historical data is retained regardless of plan changes.
What happens to my data if I cancel?
* Data remains accessible for 30 days for export purposes * Account can be reactivated within 90 days with all historical data intact * After 90 days, data is permanently deleted for privacy and security * Switching to free plan limits you to 1,000 monthly views but retains historical data
Can I add team members to my account?
Yes you can add up to 5 team members to your account with access to individual sites.
How does anomaly detection work?
Humblytics' intelligent system continuously monitors your website traffic patterns, learning from historical data to understand what's "normal" for your site. When it detects significant deviations (spikes or drops), it sends immediate alerts so you can investigate and respond quickly.
How do I migrate from Google Analytics?
Recommended migration process: 1. Install Humblytics alongside GA for 1-2 weeks 2. Map custom events using attributes or small JS helpers 3. Verify accurate tracking and set up events to match your GA configuration 4. Export historical GA data for records 5. Remove GA when comfortable with Humblytics metrics Historical data won't transfer directly, but you can run both tools in parallel during transition.
Can I export my data?
Yes, you can export data in CSV format. A public REST API for custom integrations is in development. Currently available export options include dashboard sharing via public links and email reports with comprehensive metrics.
Does Humblytics integrate with other marketing tools?
Current integrations include: * Native: Webflow, Framer direct support * Third-party services: Stripe, OpenAI, GitHub * Form platforms: Auto-detection for major form providers * Future: Public API in development for custom integrations You can currently share dashboards via public links and export data in CSV format.
What support is available and how do I get help?
Support options include: * Email support: support@humblytics.com with product specialists * Documentation: Comprehensive guides at docs.humblytics.com * Video tutorials: YouTube channel with step-by-step guides * Guides: Platform-specific setup instructions at humblytics.com/guides * Tools: Free calculators and UTM builders The support team provides personalized assistance for setup, troubleshooting, and optimization questions.
What happens if my website goes down during an A/B test?
If your website experiences downtime during an A/B test, Humblytics will pause data collection until the site is accessible again. The test will resume automatically once your site is back online, and all previously collected data remains intact. You can also manually pause tests from your dashboard if needed.
Can I run multiple A/B tests simultaneously?
Yes, you can run multiple A/B tests at the same time on different pages or elements. However, avoid testing overlapping elements on the same page as this can affect statistical validity. Humblytics tracks each experiment independently with separate conversion metrics.
How do I exclude internal traffic from my analytics?
While Humblytics doesn't have a built-in IP exclusion feature yet, you can filter internal traffic by: * Using UTM parameters to identify internal visits * Setting up custom events to separate internal team interactions * Applying audience filters in your funnel analysis to exclude specific traffic sources
What browsers and devices does Humblytics support?
Humblytics works across all modern browsers including Chrome, Firefox, Safari, Edge, and mobile browsers. The script is compatible with: * Desktop computers (Windows, Mac, Linux) * Mobile devices (iOS, Android) * Tablets (iPad, Android tablets) * All major browser versions from the past 5 years
How long does it take for data to appear in my dashboard?
Humblytics provides near real-time data: * Page views: Appear within seconds * Click events: Show up immediately * Form submissions: Tracked instantly * Heatmaps: Update in real-time * A/B test results: Refresh every few minutes
Can I track users across different devices?
Humblytics uses privacy-friendly fingerprinting to identify unique visitors, but cross-device tracking is limited due to privacy constraints. Each device will be treated as a separate visitor. For more accurate user journey tracking, consider implementing custom user identification through login events.
How do I track e-commerce transactions?
Track purchases using the custom event tracking feature: window.Humblytics.trackPurchaseEvent("product-purchase", { value: 99.99, currency: "USD", product: "Product Name" }); You can also set up purchase events as goals in your A/B tests to measure conversion impact.
Can I track abandoned cart events?
Yes, you can track cart abandonment by setting up custom events when users add items to cart vs. when they complete checkout. Create a funnel to visualize the drop-off between cart addition and purchase completion.
How do I measure ROI from my A/B tests?
Set up value attribution in your funnels by: * Assigning monetary values to conversion events * Tracking revenue-generating actions (purchases, sign-ups) * Using the per-step value attribution in funnel analysis * Comparing revenue between test variants
Can I track subscription sign-ups and recurring revenue?
While Humblytics tracks the initial subscription event, it doesn't automatically track recurring revenue. You can: * Track subscription sign-ups as conversion events * Set up custom events for subscription renewals * Use external tools to calculate lifetime value and integrate via custom events
How do I interpret heatmap data effectively?
Heatmap best practices: * Hot spots (red areas): High engagement, popular elements * Cold spots (blue/no color): Low engagement, consider repositioning * Compare heatmaps across device types (desktop vs. mobile) * Use scroll depth data to identify where users lose interest * A/B test changes based on heatmap insights
What's the difference between unique visitors and page views?
* Unique visitors: Individual users (identified by device fingerprinting) * Page views: Total number of pages loaded, including repeat visits * Sessions: Groups of interactions within a time period * Bounce rate: Percentage of single-page sessions
How accurate is the geographic data?
Geographic data is based on IP address geolocation and is generally accurate to the country level (95%+ accuracy) and city level (70-80% accuracy). The precision depends on the visitor's ISP and network configuration.
Can I create custom segments for analysis?
Currently, Humblytics offers basic filtering options. More advanced segmentation features are in development. You can segment data by: * Device type (desktop, mobile, tablet) * Traffic source (direct, referral, search) * Geographic location * Time periods
How do I track user engagement over time?
Monitor engagement through: * Session duration: How long users stay on your site * Scroll depth: How far users scroll on pages * Click events: Interactions with specific elements * Return visitor patterns: Frequency of visits * Funnel progression: Movement through conversion steps
How long does Humblytics store my data?
Data retention varies by plan and cancellation status: * Active accounts: Data retained indefinitely * Cancelled accounts: 30 days access, 90 days total retention * Free plan: Access to historical data with 1,000 monthly view limit
Can visitors opt out of tracking?
Since Humblytics doesn't use cookies or persistent identifiers, traditional opt-out mechanisms aren't necessary. However, you can: * Respect Do Not Track browser settings * Implement custom opt-out functionality using JavaScript * Provide transparency about data collection in your privacy policy
Is my data shared with third parties?
Humblytics does not sell or share your analytics data with third parties. The platform uses some third-party services for infrastructure (CDN, hosting) but data remains encrypted and anonymized. See the privacy policy for complete details.
How do I ensure CCPA compliance?
Humblytics' cookie-free approach helps with CCPA compliance: * No personal identifiers are stored * Data is anonymized through hashing * Users aren't tracked across sites * You can implement data deletion requests if needed
How do I set up Humblytics on a single-page application (SPA)?
For SPAs (React, Vue, Angular), you'll need to manually trigger page view events on route changes: // Call this on route changes window.Humblytics.trackPageView(); The initial script installation remains the same in your index.html.
Can I use Humblytics with WordPress multisite?
Yes, you can install Humblytics on WordPress multisite networks. Add the tracking script to each site individually, or use a network-wide plugin. Each site will be tracked separately unless you implement cross-domain tracking.
Does Humblytics work with AMP pages?
Currently, Humblytics doesn't have specific AMP support. AMP pages have restrictions on custom JavaScript that may prevent the tracking script from functioning properly. This feature is being considered for future development.
How do I track form submissions in iframes?
For forms in iframes (like embedded Typeform), you can: * Use the platform-specific tracking instructions (Typeform, HubSpot, etc.) * Implement cross-domain tracking if you control the iframe content * Use postMessage API to communicate between iframe and parent page
What's the minimum traffic needed for reliable A/B test results?
For statistically significant results, you typically need: * Minimum: 100-200 conversions per variant * Recommended: 1,000+ visitors per variant * Duration: At least 1-2 weeks to account for weekly patterns * Use Humblytics' A/B testing calculator to determine ideal sample sizes
How often should I check my A/B test results?
Best practices for monitoring tests: * Daily monitoring: Track progress but avoid making decisions * Weekly reviews: Assess trends and statistical significance * Decision point: Wait for statistical significance before concluding * Avoid: Stopping tests early based on initial results
What elements should I A/B test first?
High-impact elements to test: * Headlines: Main value propositions * Call-to-action buttons: Text, color, placement * Hero images: Product shots vs. lifestyle images * Form fields: Number and types of fields required * Pricing presentation: Layout and emphasis
How do I improve my website's conversion rate using Humblytics data?
Conversion optimization workflow: 1. Analyze heatmaps to identify low-engagement areas 2. Review funnel data to find drop-off points 3. Test hypotheses with A/B experiments 4. Monitor form analytics to optimize lead capture 5. Use click data to optimize navigation and CTAs
Where are Humblytics servers located and is my data geo-fenced?
All production data is processed and stored on AWS in the US-West (Oregon) region by default. EU-only data residency is on the roadmap—contact support if you require an EU deployment.
How is my data protected in transit and at rest?
Traffic to our ingestion and dashboard endpoints is forced through TLS 1.2+. Collected payloads are immediately written to an encrypted PostgreSQL (Timescale) cluster with disk-level AES-256 encryption. Access is restricted via role-based policies and audited quarterly.
Is there an API or webhook option for pulling raw events?
A read-only REST API (v1) is currently in private beta. It supports programmatic export of page-view, click and conversion events plus experiment results. Webhooks for real-time goal completions are on the 2025 roadmap. Email support@humblytics.com to request early access.
How do I make my site accessible while running Humblytics?
Because Humblytics is script-only and does not modify your DOM after load, it has no negative impact on WCAG compliance. All tracking attributes (humblytics="…") live in HTML and are ignored by assistive technologies.
What Lighthouse score impact can I expect after installing Humblytics?
In internal benchmarks, adding the 36 KB async script reduced aggregate Lighthouse performance scores by < 1 point. Because the tag loads after DOMContentLoaded it does not affect First Contentful Paint or CLS.
Does the script get blocked by ad-blockers?
Very rarely. The CDN domain (cdn.humblytics.com) is not present in the major EasyList/AdGuard filter lists. In edge cases you can self-host the script or proxy requests through your own domain.
Can I self-host Humblytics for regulatory reasons?
Self-hosting is available on the Enterprise tier. We provide a Docker compose bundle (PostgreSQL + collector + dashboard) and assist with setup. Note that cookieless fingerprinting still relies on our license server for model updates.
Intuitive Website Analytics and A/B Split Testing for Any Platform
Track custom website events, visualize user behavior with heatmaps, and optimize conversion funnels with our comprehensive analytics platform. Start improving your website today with privacy-first insights, no matter what platform you use.
Intuitive Website Analytics and A/B Split Testing for Any Platform
Track custom website events, visualize user behavior with heatmaps, and optimize conversion funnels with our comprehensive analytics platform. Start improving your website today with privacy-first insights, no matter what platform you use.
Intuitive Website Analytics and A/B Split Testing for Any Platform
Track custom website events, visualize user behavior with heatmaps, and optimize conversion funnels with our comprehensive analytics platform. Start improving your website today with privacy-first insights, no matter what platform you use.